Measuring teamwork culture: the use of a modified EFQM model

Castka, P, Bamber, CJ and Sharp, JM 2003, 'Measuring teamwork culture: the use of a modified EFQM model' , Journal of Management Development, 22 (2) , pp. 149-170.

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This paper discusses teamwork, development of a team-based organisation and performance measurement issues. This discussion leads to the formulation of a methodology to measure the organisational journey towards a team-based organisational paradigm. The TEaM model, a model based on the EFQM excellence model, is suggested as a self-assessment tool for the measurement of teamwork culture in organisations. Consequently, a five step-approach aimed at successful acquisition of the proposed model is recommended. The authors demonstrate the usefulness of TEaM, not only in the improvement of teamwork culture in organisations, but also in reducing the resistance to change efforts while supporting the knowledge exchange through continuous self-assessment of teams.

Item Type: Article
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects outside of the University Themes
Journal or Publication Title: Journal of Management Development
Publisher: Emerald
Refereed: Yes
ISSN: 0262-1711
Depositing User: H Kenna
Date Deposited: 24 Sep 2007 10:43
Last Modified: 27 Aug 2021 22:03

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