On a road to promises that work

Cleary, MW, Rooke, JA and Koskela, LJ 2010, On a road to promises that work , in: 18th Annual Conference of the International Group for Lean Construction, 14-16 July 2010, Haifa, Israel.

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This research into the applicability of "Promise Based Management" in the UK construction sector examines the business side of construction as to where and how client and customer interact. A research opportunity to attend meetings and conduct interviews with clients and contractors on a major construction project in the North West of England gave first hand access to the various issues involved and enabled the researchers to draw some conclusions as to how promises are both a key to success in a construction project and indeed an enabling factor in how things get done in construction. Our focus is "speech act theory" or the "language action perspective" and its analysis of the way social cohesion is produced. Meetings were attended which were concerned with the planning and implementation of a contract and interviews were conducted with members of the client, main contractor and subcontractor teams. The initial findings point towards the necessary resilience of the sector and how successful project managers deal with the contingencies that arise and even on occasion work them to the advantage of the project and, of course, the company.

Item Type: Conference or Workshop Item (Paper)
Themes: Subjects / Themes > T Technology > TH Building construction
Subjects / Themes > T Technology > TS Manufactures > TS155-194 Production management. Operations management
Built and Human Environment
Subjects outside of the University Themes
Schools: Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title: Proceedings of the 18th Annual Conference of the International Group for Lean Construction
Publisher: The International Group for Lean Construction
Refereed: Yes
Related URLs:
Depositing User: LJ Koskela
Date Deposited: 18 Aug 2010 08:57
Last Modified: 15 Feb 2022 17:47
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URI: https://usir.salford.ac.uk/id/eprint/9577

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