J Mulkeen

Associate Dean Academic

Business School

The University of Salford

Leisure & Tourism, Risk and Crisis Management, Education

I have worked in Higher Education for over 20 years in a number of lecturing and management roles. My main interests are within programme development and QA. More specifically I have coordinated the Business Schools strategy in relation to international accreditations including CEEMAN, AMBA, and EPAS. In addition I am involved in the development of higher education provision in the FE sector and have successfully managed a number of collaborative developments within this area. My teaching expertise is in the area of service and strategic management at both undergraduate and postgraduate levels. My research interests are in the area of services management including banking, retail and more specifically ethical issues involved within the leisure sector of the economy. I have acted as amore...

PhD, MPhil, PGCE, BSc

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Latest Additions

  1. Abdou, HAH, Abdallah, WM, Mulkeen, J, Ntim, CG and Wang, Y 2017, 'Prediction of financial strength ratings using machine learning and conventional techniques' , Investment Management and Financial Innovation, 14 (4) , pp. 194-211.
  2. Mulkeen, J, Abdou, HAH, Leigh, JA ORCID: 0000-0002-6579-1259 and Ward, P 2017, 'Degree and higher level apprenticeships : an empirical investigation of stakeholder perceptions of challenges and opportunities' , Studies in Higher Education .
  3. Mulkeen, J and Kakay, S 2017, 'A critical evaluation of the impact of religion on collectivist families’ meal social interaction behaviour in Sierra Leone' , International Journal of Advanced Research, 5 (1) , pp. 2675-2693.
  4. Abdou, HAH, Idiongette, EI and Mulkeen, J 2012, 'An evaluation of customer perceptions on CRM within the UK retail banking' , Journal of Money, Investment and banking, 26 , pp. 74-86.
  5. Mulkeen, J, Abdou, HAH and Parke, J 2017, 'A three stage analysis of motivational and behavioural factors in UK internet gambling' , Personality and Individual Differences, 107 , pp. 114-125.
  6. Mulkeen, J 2013, An investigation of employee and consumer perceptions of responsible internet gambling , PhD thesis, University of Salford.