![]() | Up a level |
Richardson, H and Richardson, K 2002, 'CRM systems and information ethics in call centres - you are the weakest link Goodbye!' , Australian Journal of Information Systems, 9 (2) . |
Symonds, J and Procter, CT 2001, 'Designing for web site usability' , Australian Journal of Information Systems, 9 (1) , pp. 92-101. Item not available from this repository. |