Items where Journal is "International Journal of Quality & Reliability Management"
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Number of items: 2.
2009
| McAdam, R, Davies, J, Keogh, B and Finnegan, A 2009, 'Customer-orientated six sigma in call centre performance measurement' , International Journal of Quality & Reliability Management, 26 (6) , pp. 516-545. Item not available from this repository. |
2000
| Barrett, PS 2000, 'Systems and relationships for construction quality' , International Journal of Quality & Reliability Management, 17 (4/5) , pp. 377-392. |

