A study of the Scrum Master’s role

Noll, J, Razzak, MA, Bass, JM ORCID: https://orcid.org/0000-0002-0570-7086 and Beecham, S 2017, A study of the Scrum Master’s role , in: 18th International Conference, PROFES 2017, 29 Nov 2017 to 1 Dec 2017, Innsbruck, Austria.

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Scrum is an increasingly common approach to software development adopted by organizations around the world. However, as organizations transition from traditional plan-driven development to agile development with Scrum, the question arises as to which Scrum role (Product Owner, Scrum Master, or Scrum Team Member) corresponds to a Project Manager, or conversely which Scrum role should the Project Managers adopt?

In an attempt to answer this question, we adopted a mixed-method research approach comprising a systematic literature review and embedded case study of a commercial software development team. Our research has identified activities that comprise the Scrum Master role, and which additional roles are actually performed by Scrum Masters in practice.

We found nine activities that are performed by Scrum Masters. In addition, we found that Scrum Masters also perform other roles, most importantly as Project Managers. This latter situation results in tension and conflict of interest that could have a negative impact on the performance of the team as a whole.

These results point to the need to re-assess the role of Project Managers in organizations that adopt Scrum as a development approach. We hypothesize that it might be better for Project Managers to become Product Owners, as aspects of this latter role are more consistent with the traditional responsibilities of a Project Manager.

Item Type: Conference or Workshop Item (Paper)
Contributors: Felderer, M (Editor), Méndez Fernández, D (Editor), Turhan, B (Editor), Kalinowski, M (Editor), Sarro, F (Editor) and Winkler, D (Editor)
Schools: Schools > School of Computing, Science and Engineering > Salford Innovation Research Centre
Journal or Publication Title: Product-Focused Software Process Improvement, 18th International Conference, PROFES 2017, Proceedings
Publisher: Springer
ISBN: 9783319699257; 9783319699264
ISSN: 0302-9743
Depositing User: Dr Julian M. Bass
Date Deposited: 29 Nov 2017 10:18
Last Modified: 15 Feb 2022 22:42
URI: https://usir.salford.ac.uk/id/eprint/44468

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