Patel, S ORCID: https://orcid.org/0000-0002-6058-8382 and Cain, R
2012,
Use of text messaging to collect real-time feedback from healthcare users about the healthcare environment
, in: Advances in Healthcare through Digital consultations and Three Million Lives: What needs to be done? 3rd Annual IDH Conference, 21 November 2012, Warwick, UK.
|
PDF (Conference paper)
- Accepted Version
Download (172kB) | Preview |
Abstract
In this paper we propose the use of text messaging as a real-time technological method to collect feedback from healthcare users about the healthcare environment. Healthcare users (whether that is patients, carers, visitors or staff) will be offered the option to use a free text messaging service to give feedback about the cleanliness of the environment and food that is provided within the hospital.
Item Type: | Conference or Workshop Item (Paper) |
---|---|
Schools: | Schools > School of Health and Society |
Funders: | Engineering and Physical Sciences Research Council (EPSRC) |
Depositing User: | S Patel |
Date Deposited: | 04 Jun 2018 10:35 |
Last Modified: | 16 Feb 2022 18:49 |
URI: | https://usir.salford.ac.uk/id/eprint/47217 |
Actions (login required)
![]() |
Edit record (repository staff only) |